Data Capture, Management & Reporting Procedure
In order to evaluate service performance and to take requisite actions to improve it, we are following data management & reporting procedures. These procedures help us to minimize the end-to-end cost, effort and time.
Data Capture is done by deciding on format of data feed in implementation process by adding necessary additional fields in back office platform. After that, data is extracted periodically from back office for quality check and necessary edits. Lastly, final copy is sent to the third party data reporting tool like PRISM. With this, we are dedicated to provide clients with best solutions.
Each PNR passes through the quality check. The following points are cross-checked and verified under our data quality control measures. • Client preferred airlines and hotels. • Fare type, low fare, high fare, missed saving and realized saving codes. • Travel policy compliance and city ceilings of the client. Once we capture the data at our back office, afterwards the data is formatted according to the requirements of the corporate. Then it’s cross-checked on above mentioned parameters to ensure error free data which is further sent to the corporate in either PDF or Excel format.
All travel program data is quality controlled, consolidated and made available to registered users through a single global online reporting tool – Financial Accounting Customer Tracking System (Facts) and via a monthly management information pack. Our corporate customers can have access to these valuable insights/reports through Corporate Webfacts with a login- Id created for it. Our global reporting tool captures client data through various pre-determined data fields, five hierarchy fields and an additional twenty client-defined fields.
Operations Management
MICE
Cost Optimization
Corporate Traveler Service
Contact
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Regal NXT, Udupi
Karnataka India -
+91 90194 65042
(Mon - Saturday) - info@travunited.com
Brochures
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